UX for Travelers

Devising a Concept

Improving User Experience When? Where? How?

Emirates could improve the experience upon arrival at the airport, in flight, and after arriving.

Exceptional Experiences vs. Convenience

Although pressed for time, the team decided to start off with integrating what Emirates currently has with unique experiences, idicative of the people & culture.

Why Wear Wearables

Connecting wearables to a mobile app would allow for instant notifications, 2-way communications & solve the inconvinence of reaching drivers, tour guides, etc. rather than the hassle of making a call.